From intake to your door — here's exactly how it works

No offices. No waiting rooms. Just a straightforward online process, from start to finish.

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Your path to care, step by step

  1. Step1

    Tell us about yourself

    Start with a short health intake — about 5 minutes. You'll answer questions about your medical history, current symptoms, and what you're hoping to address. Your responses are reviewed only by a licensed provider, not an algorithm.

  2. Step2

    A provider reviews your case

    A licensed U.S. provider reads your intake and evaluates your situation. If your case is straightforward, you'll typically hear back within 24 hours. If they need more information, they'll reach out through your secure Remo portal.

  3. Step3

    Your treatment plan is created

    If treatment is appropriate, your provider writes a personalized plan — the right product, the right dosage, with clear instructions. No generic protocols.

  4. Step4

    Your prescription is filled

    Your prescription goes to our licensed dispensing pharmacy, where it's reviewed and filled before shipping. Every order is checked before it leaves the building.

  5. Step5

    Delivered, discreetly

    Your order ships in plain, unmarked packaging. Most patients receive their medication within 3–5 business days. Track your shipment through your Remo portal.

  6. Step6

    Ongoing care, not a one-time transaction

    Your Remo patient portal stays open between orders. Message your provider with questions, request adjustments, or request a refill — all without scheduling another appointment.

Manage your care online, from anywhere

Your Remo patient portal is where your care lives between deliveries. Message your provider, track your shipment, review your treatment plan, and manage refills — all in one secure place, on any device.

  • Message your provider
  • Track your shipment
  • Review your treatment plan
  • Manage refills

Licensed providers. Real clinical review.

Every Solavera intake is reviewed by a licensed U.S. provider. No auto-approvals, no AI diagnosis. Your case is read by a real clinician who specializes in this category of care.

Still have questions about the process?

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The process is simple. Starting is the hard part.

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Compounded medications are not FDA-approved. By prescription only. A licensed provider determines eligibility.